Text reminders that clients actually read
SMS open rates run above 90%. Add text reminders on top of email so the day-before nudge actually lands — with no monthly contract, no rolling minimum, just top up when you need to.
What you get
Top up from 100 to 2,000 messages — no subscription, no rolling minimum.
Day-before and booking confirmation texts that reduce no-shows.
Turn SMS on for reminders, off for confirmations — or vice versa.
Email you when credits dip below your threshold so you never run dry mid-week.
Credits for undelivered messages are returned to your balance automatically.
Only valid UK mobile numbers receive SMS — no wasted credits on landlines.
How it fits into your day
90%+ open rate
SMS is read within 3 minutes on average — email reminders rarely come close.
No contract, no minimum
Buy credits when you need them. Unused credits roll over and never expire.
GDPR-compliant
Only opted-in customers receive SMS. Marketing messages include a STOP opt-out instruction; transactional reminders rely on carrier-level opt-out handling.
Common questions
Credits are 7p each. Packs start from £7 for 100 messages — larger packs offer the same per-credit rate. See the SMS credits page in your dashboard for available packages.
Failed deliveries are detected automatically and the credit is refunded to your balance straight away — no waiting around.
Yes — Velixa automatically emails you when your credit balance dips below the low-balance threshold so you can top up before reminders stop going out.
Currently Velixa SMS supports UK mobile numbers only.
SMS reminders use a fixed template that includes your business name and the appointment details (date, time and service). Custom wording is not available yet — you can control which message types are sent from your SMS settings.
No — SMS credits never expire. Any balance you top up rolls over indefinitely so there's no pressure to use them within a set period.
Ready to switch on?
Every feature is yours from day one of your free trial — no contracts, cancel any time.
Start 7-day free trial