Loyalty

Loyalty that rewards your regulars without lifting a finger

Award points on every visit, set a redemption threshold, and watch repeat-visit rate climb as regulars work towards their reward.

Included in every Velixa subscription
Loyalty-Program

What you get

Points per visit

Award points on every paid booking based on the rule you set.

Eligible services

Choose which services count towards the programme — exclude any you don't want to reward.

Reward thresholds

Set the points needed for each reward — from a £5 discount to a free service.

Customer balance on the site

Logged-in customers see their balance and progress to the next reward.

One-tap redemption at checkout

Apply rewards at the booking step, no manual codes.

Stamps or points mode

Run a classic stamp-card scheme or a spend-based points programme — whichever suits your clients.

How it fits into your day

Higher repeat-visit rate

Programme members typically visit 30%+ more often than non-members.

Per-customer view

See points balance, lifetime spend and last visit on every customer card.

Zero admin overhead

Earn and redemption happen automatically at the moment of booking.

Common questions

No — every customer with a Velixa account is enrolled automatically and starts earning on their next paid booking.

Existing balances are preserved. Rule changes apply to new earn events going forward, not retroactively.

Yes — the loyalty report shows every customer's current balance, lifetime points earned and redemption history so you can spot your most engaged regulars.

Yes — the programme has an eligible-services list. Only the services you include earn points; anything left off the list doesn't count.

No minimum spend — points are awarded on every completed, paid booking based on the earn rate you've set per service.

Yes — both run independently. Members earn loyalty points on top of their tier benefits, giving regulars two reasons to keep coming back.

Ready to switch on?

Every feature is yours from day one of your free trial — no contracts, cancel any time.

Start 7-day free trial